How does the promo code work?

A promo code can be added for each reward email via the reward settings.

The promo code works differently depending on whether you have an online store or a brick and mortar store.

Online Store

IMPORTANT: If you are an online store, you MUST create your own Promo Code and enter it in your shopping engine. The code you enter in the birthday clubs must be the same as in your shopping engine.Your online store should track usage and enforce any limitations, such as use once per email or expiration date. Please test that the promo code you enter in your Birthday Club works in your shopping engine. If a promo code doesn't work, please contact the support team of your shopping engine. Please don't leave promo code blank.

We simply send your promo code to all customers via reward emails.

Example: Code created in online store and copied to the Birthday Club configuration

Brick and Mortar Store

You don't need to create your own promo code but can if you wish to. If you don't enter a promo code we generate a unique code for every customer reward email that is sent out. This code will be used to track redemption of rewards and enforce one time use  when that feature is added in future.

Example: Auto-generate code