How does the promo code work?
Promo (or coupon) codes can be entered for each reward when you edit the reward. Promo codes work differently for online stores and brick and mortar stores.
2. Online Store or Booking/Payment
IMPORTANT: If you are an online store or take online bookings with advance payment, you MUST create your own Promo Code and enter it in your shopping engine.
The code you enter in the Birthday Cub must be the same as in your shopping engine. Please test that the promo code you enter in your Birthday Club works in your shopping engine. If a promo code doesn't work, please contact the support team of your shopping engine. Please don't leave promo code blank.
We simply send your promo code to all customers via reward emails. Your online store should track usage and enforce any limitations, such as use once per email or expiration date.
Example: Code created in online store and copied to the Birthday Club configuration:
https://support.wix.com/en/article/creating-a-price-discount-coupon-in-wix-stores and https://support.wix.com/en/article/creating-discount-coupons-in-wix-bookings If you are using some other system, please follow the provider's instructions
2. Go to Editor and Double click on birthday club widget > Customize Rewards > Birthday reward > Edit> and write your code in the Section "Promo Code from Online Store" Code that you created e.x."BDC2020".
3. Repeat this process for each reward.
3. Brick and Mortar Store
3.1 Enforce one-time use turned off
3.2 Enforce one-time use turned on
If you are a PREMIUM member and turned on enforce one-time use, emails will show a generated promo code. This code is used to track redemption of rewards, enforce one time use and expiration of rewards and record customer visits by our mobile app. Click here to see how it works.
As long as the customers are given their reward after they have pressed the 'Redeem' button on their phone, the reward cannot be used again.
Example: Auto-generated code
Use of merchant app to confirm visits is optional for now. Email email@example.com if you wish to use it. You'll have to use the merchant app to record customer visits when we add the feature to give better rewards based on frequency of visits.