Set up Birthday Club for Multi-Location Businesses
Whether you're a business owner managing multiple locations or an agency overseeing several Birthday Clubs, we offer flexible options to suit your needs. Let us know what works best for you, and we’ll configure your setup accordingly.
For setup assistance, please contact: sales@riiwards.com.
🎯 Multi-Location Setup Options
Birthday Club supports three primary options for businesses with more than one location:
Option 1: Single Birthday Club for All Locations
All locations operate under a single Birthday Club:
- Shared rewards across all locations
- Unified customer list
- No location-level tracking (e.g., reward redemptions, customer reviews)
- Least-cost option for businesses that don’t require performance monitoring by location
Option 2: Separate Birthday Club for Each Location
Each location has its own standalone Birthday Club account:
- Unique rewards and customer list per location
- Independent dashboards and performance analytics for each location
- Ideal for businesses where each location operates as a distinct business unit
To manage multiple accounts efficiently, we provide a Master Dashboard:
- One-click access to all connected Birthday Clubs
- Easily switch between dashboards
- Ideal for agencies or large chains with location-specific operations
Option 3: Multiple Locations Within One Birthday Club
One Birthday Club account covers multiple business addresses:
- Shared rewards across all locations
- Unified customer list
- Location-level customer activity (e.g., reward redemptions, customer reviews) is tracked by location via geofencing
- Low-cost option for businesses that want to track customer activity by location
This allows:
- Location-specific redemption tracking in the Mobile Dashboard
- Visit confirmation by selecting the correct location during confirmation
- Centralized communication while still monitoring local activity
Additionally, when confirming visits you can select the location which you are confirming for
🛠️ Which Option Is Right for You?
Each setup offers trade-offs between simplicity, flexibility, and cost. Contact us at sales@riiwards.com, and we’ll help recommend and implement the best structure based on your business goals.